Frequently Asked Questions (FAQ)

1. What is KozzyCo?

KozzyCo is a faith-inspired lifestyle brand offering cozy, uplifting apparel designed to reflect your spirituality, personality, and love for life’s simple moments, like enjoying tea or coffee.

2. What kind of products do you sell?

We sell high-quality T-shirts featuring Bible verses, faith-based messages, and tea or coffee-inspired designs. Our collection includes both traditional spiritual styles and fun, quirky designs that reflect your unique personality.

3. Do you offer custom designs?

At this time, we do not offer custom designs, but we’re always expanding our collection with new and creative designs. If there’s something specific you’d love to see, feel free to contact us with your suggestions!

4. What sizes do you offer?

Our T-shirts come in a wide range of sizes, from Small to 3XL, ensuring a comfortable fit for everyone. Size charts are available on each product page to help you find your perfect fit.

5. What are your shirts made of?

Our T-shirts are made from soft, high-quality cotton or cotton blends that are breathable, durable, and designed for all-day comfort.

6. How long will it take to receive my order?

Orders typically ship within 3-5 business days after purchase. Delivery times vary based on your location, but most orders arrive within 7-10 business days. You’ll receive tracking information once your order ships.

7. Do you ship internationally?

Yes! We offer international shipping to many countries. Shipping rates and delivery times will vary based on your location, and you can see the exact cost at checkout.

8. Can I return or exchange my order?

We want you to love your KozzyCo products! If you’re not satisfied with your purchase, we accept returns or exchanges within 30 days of delivery. Items must be unworn, unwashed, and in their original condition. Please visit our Returns & Exchanges page for more details.

9. How do you give back to the community?

We’re committed to making a positive impact! A portion of every sale goes toward planting trees worldwide, helping to make the planet greener and more sustainable.

10. Do you have any special discounts or offers?

We often run promotions, especially during holidays or special events. Be sure to sign up for our newsletter to stay updated on exclusive discounts, new arrivals, and inspiring content!

11. How can I contact customer support?

We’re here to help! You can reach us via:

• Email: Support@kozzyco.com
• Contact Form: Visit the Contact Us page on our website.
• Response Time: Our team typically responds within 24-48 hours.

12. How can I stay updated with KozzyCo?

You can join our community by:

• Following us on Instagram, Facebook, and Pinterest.
• Subscribing to our email newsletter for updates, exclusive offers, and inspiration.
• Joining our journey to spread the Word through faith-based designs.

13. Do you offer gift options?

Yes, our products make great gifts! Simply select the “Gift Option” at checkout, and we’ll include a gift note with your order.

Have More Questions?

If you don’t see your question here, feel free to contact us anytime. We’re happy to assist you on your journey with KozzyCo!